Privacy policy
Last updated: January 2026
MATT JACKSON PHOTOGRAPHY operates this website and online store, including all related content, products, services, tools, and resources (collectively referred to as the “Services”). For clarity, Focus Mode is the name used for certain photography education products, coaching services, digital resources, and community offerings provided by MATT JACKSON PHOTOGRAPHY. Any references to Focus Mode are fully covered by this Privacy Policy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit the website, purchase a product, book coaching, join a mailing list, or otherwise interact with the Services. By using the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When you interact with the Services, we may collect personal information such as your name and contact details including email address and billing address, payment-related information when you make a purchase, order and transaction details including products viewed or purchased, information you provide when contacting us or submitting forms, and technical information such as IP address, device type, browser, and usage data. This information allows us to deliver products and services, communicate with you, and improve the overall experience.
How We Use Your Information
We use your personal information to provide and deliver digital products, coaching, and educational content, process payments and manage orders, communicate with you about purchases, bookings, updates, or enquiries, send photography-related emails where you have opted in, improve, personalise, and secure the Services, and prevent fraud while protecting the integrity of the website. We only collect and use information where it is necessary to operate the business responsibly and effectively.
Payments and Checkout
Payments on this website are processed securely through Shopify using Shopify Payments. Shopify Payments complies with PCI-DSS security standards and uses encrypted processing to protect your payment information. We do not store or have access to your full payment details at any time. Depending on your location, Shopify Payments may process transactions via affiliated payment providers, such as card networks or digital wallets, in order to complete your purchase.
Website Hosting and Data Storage
This website is hosted by Shopify, which provides secure infrastructure, encrypted data storage, and industry-standard security measures designed to protect your personal information.
Community Platform
If you choose to join the Focus Mode Community, your information will be processed by Skool, a GDPR-compliant third-party service used to host community discussions and shared resources. Your participation in the community is subject to Skool’s own privacy policies and terms.
Marketing Emails
If you subscribe to the newsletter or download a free resource, you may receive emails related to photography education, products, coaching, or updates. You can unsubscribe at any time using the link included in every email. Even if you opt out of marketing messages, we may still contact you regarding purchases, bookings, or account-related matters.
Sharing Your Information
We do not sell your personal information. Your data may be shared only where necessary to operate and secure the Services, process payments and deliver products, provide access to community or digital resources, or comply with legal obligations. This includes sharing data with Shopify and trusted service providers who support the operation of the website.
Your Rights
Under UK GDPR and EU GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data, and withdraw consent for marketing communications at any time. You can exercise these rights by contacting admin@mattjacksonphotos.com.
Data Retention and Security
Personal information is retained only for as long as necessary to deliver services, comply with legal obligations, or resolve disputes. While no system can guarantee absolute security, reasonable technical and organisational measures are used to protect your information, and services are provided only through platforms that meet recognised security standards.
Children’s Information
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.
International Transfers
Your information may be transferred to, stored, or processed in countries outside your country of residence. Where required, appropriate safeguards such as Standard Contractual Clauses are used to ensure lawful transfers under UK and EU data protection laws.
Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes to the Services or legal requirements. Any updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your information is handled, you can contact admin@mattjacksonphotos.com or write to 11 Weller Mews, Enfield, EN2 8FG, United Kingdom. For the purposes of applicable data protection laws, MATT JACKSON PHOTOGRAPHY is the data controller of your personal information.